SyncNship — ShipBoss Help Center

Part 1

Setup & Connection

Before You Begin

Note: The ShipNsync feature is in beta. Keep in mind that there may be bugs and issues. Please give our team feedback on any issues you encounter to help us improve the feature.

This guide walks you through the steps to connect your Magento, WooCommerce, or Shopify store with ShipBoss, enabling seamless synchronization of orders and products.

Navigate to E-commerce Integrations

Log in to your ShipBoss account.
Navigate to the Admin page by clicking on the "Admin" section in the navigation bar.
Select "E-commerce Integrations" from the Admin menu.

Add New Integration

In the E-commerce Integrations section, click on "Add Integration" to open the setup pop-up.
You'll see a dropdown for "Channel Type". Select your E-commerce platform from the options: Magento, WooCommerce, or Shopify.

Enter Your Credentials

After selecting your channel, input the necessary credentials for your E-commerce store. These credentials vary by platform but typically include API keys, store URL, and access tokens.
Ensure the "Activate" checkbox is checked to enable the integration.

Credentials vary by platform. See the Related Articles at the end of this guide for platform-specific credential instructions for Magento, WooCommerce, Shopify, and ShipStation.

Part 2

Sync & Order Management

Save and Sync

Click "Save" to store your integration settings. ShipBoss will then create a new tab or page called "syncNship".
The syncNship section will automatically pull in all orders from your connected E-commerce channel, along with the products.

Order Management in syncNship

Refresh Orders: Update the order list to include any new orders from your store.
Download Labels: Download shipping labels for individual orders.
Bulk Create Labels: Generate shipping labels for multiple orders at once.

The orders table displays the following information:

Column	Description
Platform (Channel)	The E-commerce platform the order came from
Customer Name	Name of the customer who placed the order
Order Date	When the order was placed
Products	Items included in the order
Total Quantity	Total number of items in the order
Quantity Shipped	Number of items already shipped
Remaining Quantity	Number of items still to be shipped
Order ID	Unique identifier for the order
Status	Current order status
Modify Shipment	Option to edit the shipment details

Modifying Shipments

Clicking on "Modify Shipment" next to an order allows you to edit the shipping details, including:

"From" and "To" addresses — adjust the sender and recipient information
Package details — update dimensions, weight, and packaging type
Add products to the package — include items in the shipment

After adjustments, click "Get Rates" to choose a carrier, then save your settings.

Part 3

Creating Labels & Resources

Creating Shipping Labels

To create shipping labels, select the orders by checking the boxes next to the desired rows, then click the "Create Labels" button at the top of the page.

You can also use the Bulk Create Labels feature from the syncNship order list to generate labels for multiple orders simultaneously.

For platform-specific credential setup instructions, see the following guides:

Integration Complete!

Your E-commerce store is now connected to ShipBoss. Orders will sync automatically through the syncNship page, and you can manage shipments and create labels right from your dashboard.